+61-2-8417-2372 (ID:266408)
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Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is present on each and every page. A pop-up window will open. It includes thorough information about all the operations that you can carry out on that particular page. Each pop-up menu opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich range of instructional video clips describing how to use our Control Panel. They're made for those of you who would like to see how things are getting done rather than only reading articles. Thus, anyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you are looking for, have a gaze at our comprehensive FAQ section, which covers questions asked by actual people and offers practical solutions. We constantly update our Frequently Asked Questions section with new entries so as to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ database either, you can touch base with our fantastic team of support engineers available 24-7-365 and eager to help you with any issue. Each trouble ticket you send will be responded to within sixty minutes (the average response time is approximately twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 266408

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


Multi Domain SSL
Multi Domain SSL